Our new Voice Activated Network (VAN), which provides automated account information over the phone, is now live. To reach the new system, please dial our main number at (419) 242-4926 and listen to the prompts for automated account information. Please be sure to listen carefully to all instructions as menu options and procedures have changed.

Please note: you will be required to register for the new system using:

1. Account number

2. Last 4 of social for the primary owner

3. DOB in the following format: mmddyyyy for the primary owner

4. Zip code for the primary owner

Please discontinue the use of the following phone number which will no longer connect you to our VAN system: (419) 242-8548.

Our new Voice Activated Network (VAN), which provides automated account information over the phone, is now live. To reach the new system, please dial our main number at (419) 242-4926 and listen to the prompts for automated account information. Please be sure to listen carefully to all instructions as menu options and procedures have changed.

Please note: you will be required to register for the new system using:

1. Account number

2. Last 4 of social for the primary owner

3. DOB in the following format: mmddyyyy for the primary owner

4. Zip code for the primary owner

Please discontinue the use of the following phone number which will no longer connect you to our VAN system: (419) 242-8548.

Patriot Act

Green Background.

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT

  • To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account at Toledo Metro Federal Credit Union.

  • When you open an account, we will ask you for your name, address, date of birth and other information that will allow us to identify you. We will also ask to see your driver’s license or other identifying documents.

  • If you presently have an account with us and you open additional accounts, add joint owners to an existing account or apply for a loan, we must also verify and retain copies of your identification.

  • We ask for your understanding as we work to support these efforts to maintain the security of your funds and our country.