Our new Voice Activated Network (VAN), which provides automated account information over the phone, is now live. To reach the new system, please dial our main number at (419) 242-4926 and listen to the prompts for automated account information. Please be sure to listen carefully to all instructions as menu options and procedures have changed.
Please note: you will be required to register for the new system using:
1. Account number
2. Last 4 of social for the primary owner
3. DOB in the following format: mmddyyyy for the primary owner
4. Zip code for the primary owner
Please discontinue the use of the following phone number which will no longer connect you to our VAN system: (419) 242-8548.
Our new Voice Activated Network (VAN), which provides automated account information over the phone, is now live. To reach the new system, please dial our main number at (419) 242-4926 and listen to the prompts for automated account information. Please be sure to listen carefully to all instructions as menu options and procedures have changed.
Please note: you will be required to register for the new system using:
1. Account number
2. Last 4 of social for the primary owner
3. DOB in the following format: mmddyyyy for the primary owner
4. Zip code for the primary owner
Please discontinue the use of the following phone number which will no longer connect you to our VAN system: (419) 242-8548.
